Let me make it clear about Consumer Complaints
We would like you to get in touch by if you are unhappy with any aspect of our service:
We shall do our better to resolve your issues because of the conclusion for the business that is third after getting your problem. Whenever we aren’t able to solve your issues we’ll issue a written acknowledgement within five trading days and our written final response within eight months of getting your issue. Complete contact information when it comes to Ombudsman are shown below.
Our last reaction will show you that you’ve got ultimate recourse towards the Financial Ombudsman Service. We’re going to enclose their standard explanatory leaflet should you want to escalate your issue for them. You need to repeat this within 6 months for the date of our last reaction or they may well not think about your grievance after that time.
sunny.co.uk is really a trading title of Elevate Credit Global Limited, registered in England & Wales, company number 05041905, registered office: KPMG LLP, 15 Canada Square, Canary Wharf, London, E14 5GL. Elevate Credit Global Limited is regulated and authorised by the Financial Conduct Authority enrollment quantity 673771.
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